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Trinetra General Trading L.L.C (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy elucidates how we gather, use, disclose, and protect your personal information when you interact with our website or utilize our services. By engaging with our services, you agree to the guidelines delineated in this Privacy Policy.
When you visit our Site or engage with our services, we may collect personal information that you provide voluntarily, such as your name, email address, shipping address, and phone number. We collect this information when you place an order, create an account, subscribe to our newsletter, or contact our customer support.
If you make a purchase on our Site, we collect payment information such as credit card numbers and billing addresses. Please note that we do not store your payment information; it is securely processed by our third-party payment processors
We collect technical information about your device, including your IP address, browser type, operating system, and the pages you visit on our Site. We may also use cookies and similar tracking technologies to collect data about your browsing behavior and preferences.
When you contact us via email or other communication channels, we may retain records of your correspondence, including email addresses and the content of your messages.
We use your personal information to process orders, deliver products, and provide customer support. This includes order confirmation, shipping notifications, and responding to inquiries.
With your consent, we may send you promotional emails and newsletters about our products, special offers, and events. You can opt-out of these communications at any time by following the unsubscribe instructions provided.
We use collected data to analyze and improve our Site’s performance, functionality, and user experience. This includes monitoring website traffic, identifying popular pages, and optimizing content.
We may process your information to comply with legal obligations, such as tax reporting, fraud prevention, and responding to lawful requests from law enforcement agencies.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted partners and service providers who assist us in operating our Site and providing services to you. These partners and service providers are contractually bound to maintain the confidentiality and security of your information.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is entirely secure, and we cannot guarantee the absolute security of your data.
You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain data processing activities. To exercise these rights or request more information about your data.
We may update this Privacy Policy to reflect changes in our data practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our Site or sending you a direct notification.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us.